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Frequently Asked Questions
Q: DOES LCG OFFER REFUNDS?
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A: All sales are final. The client or LCG may terminate or postpone the agreement with a written notice received 30 days in advance. Please note: Any and all retainer fees must be paid in full prior to LCG’s submission of client deliverables, strategy, or extended campaign research.
Q: AM I GUARANTEED PLACEMENTS WITH PUBLICATIONS/MEDIA ENTITIES?
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A: LCG is only able to guarantee pitches sent to specific media outlets. LCG cannot control earned outcomes via editorial coverage or influencer/creator content. However, LCG will draft, pitch and coordinate paid media opportunities upon request.
Q: AM I ABLE TO CUSTOMIZE THE SERVICES I NEED?
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A: Yes. Please see our offered services page under Services.

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